Services
Managed Services
Managed IT services are aimed at handing over your IT operations to a third-party IT services provider, which takes responsibility to ensure high efficiency and timely improvement of your IT environment and processes within it.
IT Outsourcing
Our Managed Services offering is designed to address your ongoing IT management and support needs. The service combines regularly scheduled onsite maintenance visits, along with remote monitoring and support with 24×7 coverage. Through our deep experience in providing IT services to clients over the past 8 years, we have developed an IT Service delivery framework that is one of the best in the industry.
Deliverables & Benefits
Deliverables
Onsite Visits
Regularly scheduled onsite visits with a consultant assigned specifically to your account.
Remote Services
Remote monitoring and proactive management services provided by our Network Operations Center (NOC).
Unlimited Services
Unlimited onsite\remote support services.
Scheduled Meetings
Regularly scheduled technology review, planning, and strategy meetings.
Benefits
Remote Support
Unlimited remote support provided to end users.
Response Time
Immediate response with reduced issue resolution times.
Annual Budgeting
Flat fee for easy budgeting of annual IT costs
Management Tools
Decreased downtime due to proactive management & monitoring tools.
Troubleshooting
Trouble ticket and tracking tools to ensure high-level of service and accountability.
